old at the end of the file name and press Enter to save changes. Step 4: Right-click the hosts file and choose Rename. Step 3: Switch to the View tab and check File name extensions. Step 2: Navigate to the path C:\Windows\System32\drivers\etc which is the default location where the Windows installation holds the RSI server entries. Step 1: Press Windows E to open File Explorer. So, to get rid of the problem, you can try removing the incorrect RSI records by following the steps below. It has been proven that the incorrect RSI server entries could also lead to the CIG services connection failed error. Step 6: Download the new launcher from the official website and install the launcher properly. Step 5: Go to the installation path of the game and delete the entire Roberts Space Industries folder. Step 4: Under the Local folder, delete the StarCitizen folder Step 3: Input %localappdata% in the Run dialog and click OK. Step 2: Under the Roaming folder, delete the rsilauncher folder. Step 1: Press Windows R to invoke Run window, input %appdata% and click OK button. At this time, you need to completely remove the older launcher and turn to the new one. If you see “PTU” anywhere on your launcher screen, then you are likely to be using the older launcher. In some cases, the installed launcher may not be automatically updated to the latest version for certain reasons. While, the old startup program can only load the PTU 2.6.3, and Star Citizen CIG services 10002 error could happen if you use it to download 3.0 PTU. Under the Compatibility tab, check Run this program as an administrator and click Apply/ OK to save changes.Īccording to the reports from players, they encounter the error code 10002 in Star Citizen when they are trying to download and play the public test universe (PTU) version of the game.Īctually, Star Citizen 3.0 comes with a new launcher, which means that you need the new launcher to download the 3.0 PTU. If you want to open it as administrator every time in the future, you can right-click the launcher and choose Properties. Just right-click the launcher and choose Run as administrator. So, if you receive Star Citizen error 10002, try running the game launcher as administrator. If a game lacks administrator privileges, some of its normal operation requests will be restricted and this may lead to certain problems when you are opening or playing the game. Disable your firewall and antivirus temporarily.Hope you can get out of the trouble with them and enjoy Star Citizen again. Here are some possible solutions to the issue that you can have a try. If you are one of these unfortunate victims, don’t panic. The Star Citizen CIG services 10002 error could occur due to multiple factors, such as incorrect RSI entries, interferences from antivirus and firewall, corrupted installation data. If the problem persists please check the internet connection. This error might come up with another error code 15006, and it’s commonly accompanied by the following message: Recently, some players complain that they encounter an error code 10002 while they are attempting to connect to servers of Star Citizen or trying to launch Star Citizen through the game launcher. It has 4 playable modes including Hangar module, Arena Commander, Star Marine, and Persistent Universe, providing different experiences for players. Star Citizen, developed and published by Cloud Imperium Games, is a multiplayer space trading and combat simulator video game. Fix 7: Reinstall the Game to Another Drive. Fix 5: Allow Start Citizen Through Firewall.Fix 4: Disable Your Firewall and Antivirus Temporarily.Fix 1: Run the Launcher as Administrator.What can you do when you are facing the problem? In this post, MiniTool Partition Wizard puts together 7 possible solutions and you can have a try. Star Citizen error 10002 is a common problem that may occur when you are trying to launch the game or connecting the game server.
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